Delete your account
Last updated: August 20, 2026
To delete your SubTap account, contact our support team. Once we confirm your request, we permanently delete your account and associated personal data within 30 days.
How to request deletion
- Email support@subtapapp.com from the address linked to your SubTap account.
- Use the subject line Account deletion request and include the email you signed up with (Email, Google, or Apple).
- We'll reply to confirm we've received your request, then delete your account within 30 days.
If you no longer have access to that inbox, say so in your message and we'll help you verify the account another way.
What we delete
Within 30 days of confirming your request, we delete or anonymize:
- Your account and sign-in details
- Synced subscription data stored with your account
- Other personal data we hold about you
Subscription data stored locally on your device is removed when you delete the app, or as soon as the account itself is closed.
What we keep
We may retain records the law requires us to keep longer — for example, billing records under Cyprus tax law. Deleting your SubTap account does not cancel or refund App Store or Google Play purchases; refunds are handled by Apple or Google.
Contact
Email support@subtapapp.com to start a deletion request, or see our Privacy Policy for how we handle your data.
Allie Ltd, Emmanouil Roidi 44, Kirzis Center, 3031, Limassol, Cyprus (Reg. No. HE 460424, VAT 60076104S).